Shelley Moore Capito — American Politician born on November 26, 1953,

Shelley Wellons Moore Capito is an American politician who is the junior United States Senator from West Virginia. She is formerly a member of the United States House of Representatives for West Virginia's 2nd congressional district from 2001 until her election to the Senate in 2014... (wikipedia)

Being nice doesn't necessarily mean you're weak. You can be nice and be strong at the same time. That's a character trait that we need more in Washington.
Being a good listener is more than just being quiet. It's reflecting back on what you're hearing. It's processing the information to formulate a question, a comment or a speech.
Those old adages - you attract more with honey; do unto others - are true. You can get attention by being acerbic or mean or making a bizarre comment. But by being nice, being empathetic, building relationships and listening, people begin to recognize that you're thoughtful and respectful of their position.
Having a thick skin doesn't mean that you're hard or harsh. I was lucky because I was born with a thick skin. That doesn't mean that things don't bother me, but you have to keep it in perspective.
People let their guard down a little more when they're eating.

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